Shipping and Delivery

Shipping and delivery times may vary depending on the product and location. We will make every effort to deliver products within the estimated timeframe; however, we are not responsible for delays beyond our control.

Returns and Refunds

We want you to be completely satisfied with your purchase. We advise that samples are purchased prior to ordering full amounts to ensure you are happy with our tiles. If you are not satisfied with your order for any reason, please contact us within 5 business days of receiving your order so we can discuss how to best move forward. Returns are not preferred unless there is a specific reason or error from our end as the double handling becomes highly expensive and increases the risk of tiles returning damaged or broken. Please call our office on 02 6688 4235 or send us an email to info@jatanainteriors.com.au so we can assist you further. If tiles arrive broken or damaged, please notify us within 5 business days so we can make a claim for insurance purposes.

Intellectual Property

All content included on this website, such as text, graphics, logos, images, audio clips, digital downloads, data compilations, and software, is the property of Jatana Interiors or its content suppliers and protected by copyright laws.

Limitation of Liability

In no event shall Jatana Interiors, nor it’s employees be liable for any indirect, incidental, special, consequential, or punitive damages, including without limitation, loss of profits, data, use, goodwill, or other intangible losses, resulting from (i) your access to or use of or inability to access or use the website; (ii) any conduct or content of any third party on the website; (iii) any content obtained from the website; and (iv) unauthorized access, use, or alteration of your transmissions or content, whether based on warranty, contract, tort (including negligence), or any other legal theory, whether or not we have been informed of the possibility of such damage, and even if a remedy set forth herein is found to have failed of its essential purpose.

Changes to Terms and Conditions

We reserve the right, at our sole discretion, to modify or replace these terms and conditions at any time. If a revision is material, we will try to provide at least 7 days’ notice prior to any new terms taking effect. What constitutes a material change will be determined at our sole discretion.

Contact Information

If you have any questions or concerns about these terms and conditions, please contact us at info@jatnanainteriors.com.au